

How to Hire a UX Designer + Interview Questions
Before covering how to hire a user experience designer, let’s explain why UX designers are a peculiar bunch. Apart from the fact that they...
We all witnessed a shortage of medical services throughout the world over the last year. The COVID pandemic demonstrates how far the healthcare sector still stays from the global adoption of IT technologies, unfortunately. However, awareness about such a burning necessity found its reflection in the special document released by the World Health Organization. The WHO indicates telemedicine as one of the essential services to be developed nowadays.
The grim circumstances of COVID lockdowns made many people change their vision of telemedicine services. The stats from McKinsey shows that software solutions for telehealthcare are in the greatest demand ever.
In a general sense, telemedicine implies some sort of medical aid delivered remotely. Telemedicine solutions can potentially cover huge audiences, therefore. Web-based and mobile applications provide numerous opportunities for remote healthcare. What critical features should be available in a user-friendly telemedicine app? And how can the development of such a solution be approached? Find our tips to design a telemedicine app below.
Telemedicine is a decent solution when patients have neither opportunities nor necessities to visit doctors personally. Appropriate use cases are various:
This is not a comprehensive list of opportunities that telemedicine can provide. They are really numerous. But the most critical feature might be defined as follows: you are sure that your “native” doctor (the one who knows your health conditions better than whoever else does) is always available. It saves time and effort and significantly improves the quality of life.
In addition to the above-mentioned conveniences that telemedicine provides there are some definite advantages cited most commonly by that the majority of users:
Despite the obvious benefits of telemedicine some specific concerns regarding the technology are available as well:
Even though the advantages of telemedicine clearly outnumber its possible shortcomings, the very approach can be compromised with poorly developed software solutions. In order to avoid such a sorrowful result, both the structure and design of a telemedicine app should be created according to the must-have features described below.
Telemedicine solutions may vary to some extent when developers focus on particular capabilities predefined by a certain customer. Nonetheless, there is a set of compulsory functions without which any telemedicine app would barely meet the users’ expectations. In general, the functions can be grouped into three main sections.
They reflect what patients deal with when using a telemedicine application.
Doctors and healthcare organizations reflect the other side of the coin. The doctors’ section functionality does not differ too much from the one related to patients. However, a certain specificity is present.
Both patients and doctors can face technical problems while using a telemedicine app. They both can make operational mistakes as well. To provide a smooth user experience for all users admins should have special management features to control and support the entire app functionality. Otherwise, monetization of the solution can barely be successful.
The very viability of a telemedicine application directly depends on the provided user experience that, in turn, depends on the user interface design. UI/UX design of a telemedicine app should be thoroughly considered at the stage of prototyping of the solution. Some critical aspects of the proper UI/UX design of a telemedicine app are listed below.
The “new normal” lifestyle of these days requires various remote solutions developed with IT technologies. Telemedicine apps are leading the trend. Despite the possible diversity of telehealth implications, there is a set of must-have features inherent in any telemedicine solution.
But structural elements of telemedicine applications alone can unlikely result in wide telehealth adoption. The right UI/UX design of a telehealth service can determine whether patients and doctors find the provided user experience attractive enough to keep using the app.
Any telemedicine application appears user-friendly only when the logic, navigation, layouts, personalization, and all other UI/UX aspects meet users’ expectations. They should be taken into account at the very initial stage of the app prototyping. This is when experienced developers of telemedicine solutions need to come into play.
Contact us right now to get assisted with your idea of a telemedicine service that can be developed according to the zeitgeist and with deep telehealth expertise in the background.
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Thank you! See you soon